Digital On-Hold Voiceover

Engaging callers with a pleasant, professional on hold voice over is an inexpensive way for businesses large and small to go the extra mile for their customers. Performers use a variety of styles for on hold voice overs, from energetic and upbeat to solemn and professional, as dictated by the needs of the client.

An on hold voice over can form part of a complete phone system greeting package. Vocal performers also create recorded greetings, prompts and messages for callers, directing them through the various options available via the phone system and encouraging them to stick around during times with higher-than-normal call volumes.

The Importance of Careful Scripting for On Hold Voice Overs

Before any greetings or messages are produced, clients should work to ensure that the scripted material is just right. Even the most talented performer won't be able to fix a faulty script. Hiring a professional writer to create or polish the script is well worth the investment, as the cost of doing business this way is less than the expenses the client will face if the entire project must be rerecorded in the future.

Clients seeking to create IVR systems can also take advantage of the unique talents of vocal professionals. Today, the final recorded product can easily be distributed electronically via an FTP server or an email attachment. ProVoiceUSA has more than 10 years' experience creating effective business-to-client communications, recording narration for TV, radio and online ads, podcasts, phone systems and more. The Southern California-based studio is uniquely able to serve clients located around the world quickly, easily and inexpensively.